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Not Just a Voice on the Other End of the Phone: How ellenor’s Clinical Admin Team Supports Patients and Families

Not Just a Voice on the Other End of the Phone: How ellenor’s Clinical Admin Team Supports Patients and Families

Press releases   •   Apr 29, 2021 15:37 BST

Ask the average person what a ‘dream day’ in their role is, and you might hear a lot of different responses. It’s unlikely, however, that any will be as heartfelt and humbling as that of Tracy Down’s. Tracy works at our hospice and supports patients with life-limiting illnesses and their families: both at home, and from our inpatient and outpatient wards at Northfleet.

REACHING OUT TO ELLENOR FAMILIES IN TIMES OF NEED

REACHING OUT TO ELLENOR FAMILIES IN TIMES OF NEED

Press releases   •   Apr 21, 2021 15:19 BST

The tireless work of family support workers at our hospice has never been more paramount. Families dealing with demanding caring roles, life-limiting illness and bereavement now also have to contend with the isolation caused by Covid.

ellenor given top marks for food standards ten years running

ellenor given top marks for food standards ten years running

Press releases   •   Mar 24, 2021 11:18 GMT

Here at ellenor we take our kitchen cleanliness very seriously. So, the catering team was overjoyed to receive the highest accolade from Food Safety and Hygiene inspectors – for the tenth year in a row.

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Meet one of our volunteers Terry for whom nothing is too much trouble

Meet one of our volunteers Terry for whom nothing is too much trouble

News   •   May 31, 2021 07:00 BST

We have never been more dependent on support from our volunteers than in the face of the current pandemic. Terry Ludlow, one of our regular couriers, has stepped up to the plate magnificently in recent months, upping his hours so that vital medical samples can be delivered to hospital, and ensuring donations of everything from food to flowers are collected from our corporate supporters.

Young Fiancee find comfort and friendship at  ellenor's Bereavement Group

Young Fiancee find comfort and friendship at ellenor's Bereavement Group

News   •   May 20, 2021 18:08 BST

When Jazz’s fiancé died, she was left feeling “broken”. But the support she found at our bereavement group has helped her through the pain of grief. The 31-year-old project manager says: “The aftercare I have received from ellenor has been nothing short of incredible.”

Our Inpatient Ward:Treating the Person, not the Disease

Our Inpatient Ward:Treating the Person, not the Disease

News   •   Apr 08, 2021 12:38 BST

Operational Lead Chris Dyson talks about life on our Inpatient Ward at the hospice in Northfleet.

Fundraiser inspired after working on hospice ward

Fundraiser inspired after working on hospice ward

News   •   Apr 06, 2021 09:41 BST

Working in a hospice during a pandemic was a life-changing experience for trainee nurse Becky Saunders. Her experiences at ellenor were so profound that she pledged to take on a gruelling challenge to raise vital funds.