“After lengthy discussions with all the family, we decided to bring our mother to the hospice. We never expected it to be such a lovely place. The staff here are so caring and thoughtful. They cannot do enough for her and make us feel special and very welcomed” – Amy’s Family.
A fortnight ago, Gypsy travellers from across North Kent arrived at ellenor Gravesend with their mother, Amy. In view of her advancing frailty and deteriorating condition, it was decided that at 87 years old, she would not be able to tolerate any invasive procedure. Through referral via the palliative care team at Darent Valley Hospital she was transferred to the ellenor hospice inpatients ward for symptom control, support and palliation.
Hospice care enables the individual and their families to experience the final stage of life together, in the setting most comfortable to them. 90% of ellenor’s care is delivered in the home, close to family and friends while under medical supervision.
The close knit nature of the gypsy travelling community, with families seeing each other on a daily basis, means that they support each other and important decisions are made together. They had been looking after their mother for the last five years but when they were unable to meet her medical needs, they decided that the hospice would be a better place for her. They believed that at ellenor she would receive the best personalised care and support and enable them as a family to make the most of the time they have together.
Claire Cardy, Chief Executive of ellenor says: “One of the our key considerations is to meet the needs of local communities which are increasingly diverse and provide not only important support in a caring and compassionate manner to the patient and family but also deliver care that is easily accessible and appropriate”.